Privacy Policy

1. Controller

mutexpath.com, PE, EDRPOU 80295337, Business Center 'Lviv', 12 Horodotska Street, Lviv, 79000, Ukraine. Email contact@mutexpath.com, phone +380 988 956 5905. Director: Daniel Novak. Governing law: Law of Ukraine No. 2297-VI of 01.06.2010 'On Personal Data Protection'.

2. Data we collect

Quote requests: name, email, phone, destinations, dates, travellers, notes. Technical data: IP address, device and browser details, pages viewed, cookie IDs.

3. Purposes and bases

Quote preparation (Law of Ukraine No. 675-VIII of 03.09.2015 'On Electronic Commerce'), travel services (Law of Ukraine No. 324/95-ВР of 15.09.1995 'On Tourism'), marketing consent, legal duties and accurate advertising (Law of Ukraine No. 270/96-ВР of 03.07.1996 'On Advertising').

4. Cookies

Cookies that process personal data are set only with your prior consent; essential cookies support security and sessions. You may refuse or withdraw consent at any time.

5. Sharing and retention

We share data with hosting, analytics, payment, tour operator and insurance providers as needed, and with authorities where required; we never sell personal data. Quote requests are kept 12 months, contract and tax records for the statutory period.

6. Your rights

You may request access, correction, deletion, restriction, portability, object to processing and withdraw consent by writing to contact@mutexpath.com.

7. Complaints

Ukrainian Parliament Commissioner for Human Rights (data protection); State Service of Ukraine for Food Safety and Consumer Protection (consumer matters) - Law of Ukraine No. 3153-IX of 10.06.2023 'On Consumer Protection'.

8. Language and changes

Consumer information is provided in Ukrainian under Law of Ukraine No. 3153-IX of 10.06.2023 'On Consumer Protection'; this English text is a convenience translation. Terms and refund rules are published on this site.