Travel Information
Travel Information
Passport, visa, health and entry guidance for the destinations we serve, plus winter sports insurance advice and safety notices.
Passport, visa and entry requirements
- Carry a passport valid at least six months beyond your return date.
- Check visa, transit and authorisation rules for every country on your route.
- Have proof of onward travel, accommodation and funds where required.
Under Law of Ukraine No. 324/95-ВР of 15.09.1995 'On Tourism', we provide the tour operator, travel service and financial guarantee details before booking.
Health requirements
- Verify vaccination and prophylaxis requirements for each destination.
- Carry medicines in original packaging with a doctor's letter.
Winter sports travel insurance
Standard policies often exclude skiing and snowboarding. Choose cover that expressly includes:
- winter sports and off-piste activity;
- emergency treatment, mountain rescue and repatriation;
- cancellation, equipment and third-party liability.
Safety notices
- Check current advisories from Ukrainian and destination authorities before departure.
- Follow avalanche warnings and resort signage; note local emergency numbers.
Your rights and complaints
Information, fairness and dispute-resolution duties apply under Law of Ukraine No. 3153-IX of 10.06.2023 'On Consumer Protection'; terms and refund rules are published under Law of Ukraine No. 675-VIII of 03.09.2015 'On Electronic Commerce'. Consumer information is also provided in Ukrainian.
Complaints: contact@mutexpath.com or the State Service of Ukraine for Food Safety and Consumer Protection. Personal data is processed under Law of Ukraine No. 2297-VI of 01.06.2010 'On Personal Data Protection'.